We take all safeguarding concerns seriously. Learn how to report any concerns about a child's welfare.
If you have any concerns about a child's safety or welfare, no matter how small, please report it. It is better to report a concern and have it investigated than to ignore a potential issue.
Signs of injury, unexplained bruises, burns, or injuries that don't match the explanation given.
Persistent criticism, threats, rejection, or isolation that affects a child's emotional development.
Failure to meet basic needs including food, shelter, clothing, medical care, or supervision.
Any sexual activity involving a child, including grooming, exploitation, or inappropriate behaviour.
Child labour, forced begging, trafficking, or any form of modern slavery involving children.
Exposure to harmful content, online grooming, cyberbullying, or inappropriate online activity.
If a child is in immediate danger, always call 999. For non-emergency concerns, use the contacts below.
If you believe a child is in immediate danger, do not wait — call 999 now.
If you have a concern about a child in our care or about our services, please contact us directly using the methods below.
01604 630000 (24/7)
Complete our online concern form below
We take all reports seriously and follow a clear process to ensure every concern is addressed appropriately.
We acknowledge your report immediately and log it confidentially.
Our safeguarding team reviews the concern and assesses the required action.
We take appropriate action, which may include internal investigation or referral to external authorities.
We keep you informed (where appropriate) and ensure measures are in place to prevent future concerns.